Welcome to Seven Corbett Resort. Our commitment is to ensure your stay is comfortable and enjoyable. Please take a moment to review our detailed refund policy to understand the terms associated with cancellations, no-shows, and early departures.
If you decide to cancel your reservation more than 15 days prior to the scheduled arrival date, you are eligible for a 100% refund. We understand that plans can change, and we want to provide flexibility for our guests while managing our reservation commitments.
For cancellations made between 10 and 7 days before the scheduled arrival date, a 50% refund will be provided. This allows for a partial refund, recognizing the advanced notice given and the potential impact on our reservation availability.
Cancellations made within 5 days of the scheduled arrival date are not eligible for any refund. This policy is in place to account for the significant impact late cancellations can have on our ability to accommodate other guests.
In the event of a no-show, where a guest does not arrive on the scheduled arrival date and does not provide notice of cancellation, the full period charge will be incurred. No refund will be provided for no-shows.
For guests who depart earlier than the originally booked period, the full booking amount will be charged. Early departures result in unoccupied rooms for the reserved duration, impacting our ability to accommodate other guests. No refund will be provided for early departures.
Refunds, when applicable, will be processed within a reasonable timeframe after the cancellation is confirmed. Please allow for processing and banking timelines for the funds to reflect in your account. Our team is committed to ensuring that the refund process is conducted efficiently and transparently.
At Seven Corbett Resort, we understand that each situation is unique. If you find yourself in exceptional circumstances that warrant special consideration beyond the outlined policy, please reach out to our customer service team. We are committed to personalized service and will review such cases on an individual basis.
Guests are responsible for providing accurate information during the reservation process, including contact details and payment information. Any discrepancies may impact the refund process. We encourage guests to double-check reservation details to ensure accuracy.
Seven Corbett Resort values guest feedback. If you encounter any challenges or have specific concerns about your reservation or the refund process, please let us know. Our customer service team is dedicated to addressing concerns promptly and enhancing our services based on guest experiences.
We are here to assist you and ensure a smooth process for any changes to your reservation. At Seven Corbett Resort, our goal is to provide a positive and enjoyable experience for our guests. We believe in clear and transparent communication, flexibility when possible, and personalized service to address individual needs. We appreciate your trust in choosing Seven Corbett Resort for your stay and look forward to exceeding your expectations.
